Case Studies
Global E-commerce and Tech Leader

Fortune 10 Company Eliminates Security Blind Spots Across 500+ Global Locations Under Fast RTO timeline

Global Risk Intelligence Team transforms threat assessment capability from weeks to hours while protecting 1.5M employees during critical return-to-office transition across 35 metropolitan markets.

Fortune 10 Company Eliminates Security Blind Spots Across 500+ Global Locations Under Fast RTO timeline

500+ locations

in unified threat monitoring dashboard

35 markets

enabled by accelerated return to office

Hours vs. weeks

time to complete threat assessment
Schedule Demo
About
Fortune 10 enterprise operating one of the world's largest e-commerce platforms with over 1.5 million employees across hundreds of global locations, requiring comprehensive security intelligence for return-to-office initiatives.
Industry
Technology
Company size
1,500,000+ employees
Number of locations
500+ corporate locations

Challenge

A major tech company needed to bring employees back to the office quickly, but first had to check safety at 500+ offices in 35 countries. Their current security tools were scattered and slow—taking weeks to assess each location. This created delays that threatened the entire return-to-office plan and exposed the company to serious liability risks.

Solution

The company used Base Operations to monitor all 500+ locations from one place. The platform tracked crime and unrest patterns, quickly identified high-risk areas near offices, and provided detailed threat information for executive security briefings and safety protocols.

Results

Base Operations eliminated the assessment delays that were threatening timeline compliance and shifted the team from reacting to problems to preventing them. The single platform replaced scattered tools, enabling complete threat assessments across all regional teams. The system also identified safer commute routes for employees while maintaining smooth operations.

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Base Operations screenshot threat breakdown by crime category and time of day for office location

The Challenge: Executive Order Meets Security Reality

When this major tech company's executives announced employees must return to the office, they created an immediate crisis for the security team. This wasn't a suggestion—it was a business-critical order with hard deadlines affecting over 1.5 million employees across 500+ offices in 35 cities worldwide.

The security requirements were massive. The company needed complete threat assessments for hundreds of locations, analyzing commuter routes, transit safety, and local crime patterns. The Global Risk Intelligence Team had over 15 security professionals, but they faced an impossible timeline with inadequate tools.

Their current approach created operational chaos:

  • Manual data collection from multiple sources
  • Assessment cycles taking weeks that couldn't handle 500+ locations
  • Inconsistent threat analysis across different cities
  • No single view of risk patterns across all offices
  • Limited ability to provide real-time updates to executives

The math was devastating: at their current pace, completing security analysis for all locations would take months, not the weeks executives demanded.

Transformation Through Unified Intelligence

Recognizing their current approach would fail, the organization implemented Base Operations as their central threat intelligence platform. This decision transformed their security operations from a reactive bottleneck to a proactive advantage.

The team used Base Operations to monitor all 500+ locations in one system, creating unified tracking of crime and unrest events across their entire footprint. This comprehensive coverage enabled continuous threat monitoring rather than outdated point-in-time assessments.

Base Operations screenshot shows BaseScore, threat overview, and degree of change for key transport hubs near office locations.

Using Base Operations' Points of Interest Maps, the team identified critical transit stops near offices, analyzing proximity data to understand employee commute patterns and potential security risks. The platform's integrated analytics, transit layers, and incident maps enabled rapid creation of visual threat assessments that executives could understand and act on immediately.

Measurable Impact: From Crisis to Competitive Advantage

Base Operations transformed the organization's security from operational liability to strategic asset, delivering immediate improvements that enabled successful return-to-office implementation:

Eliminated Assessment Delays: The platform replaced their previous multi-tool process with comprehensive, unified threat intelligence. Security teams could now deliver complete assessments in hours rather than weeks, enabling the organization to meet executive timeline requirements across all 500+ locations.

Enhanced Decision-Making Accuracy: Detailed crime and unrest data provided precision in measuring risk levels and proximity calculations between transit stops and offices. This accuracy enabled targeted security investments rather than broad, costly measures across all locations.

Proactive Threat Intelligence: Detailed threat analysis across commuter routes enabled tailored security protocols for specific local conditions. The team shifted from reacting to incidents to preventing risks, reducing exposure across the entire company.

Operational Efficiency Gains: Alternative route analysis identified safer commuter options while maintaining minimal impact to employee travel time, balancing safety requirements with operational efficiency that executives required for successful return-to-office adoption.

Ongoing Strategic Advantage

Base Operations continues to support the organization's global security operations, providing the intelligence foundation for executive decision-making on workplace safety policies. The platform's comprehensive coverage enables the Global Risk Intelligence Team to maintain proactive security while supporting business growth initiatives.

This deployment demonstrates how street-level threat intelligence transforms security from operational cost to strategic business enabler. As workplace dynamics continue evolving, Base Operations provides the data-driven foundation for protecting people while enabling growth and expansion across new markets.

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