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A tier-1 management consultancy with 75+ regional offices and 280,000 employees transforms their global security operations from reactive to proactive.
A tier-1 management consultancy with 75+ global offices struggled to evaluate and prioritize site security across their vast footprint. Their security team's capacity was consumed by manual threat assessments, limiting their ability to support executive protection, event security, and real estate decisions.
The consultancy used Base Operations to gain a comprehensive view of their global asset footprint. They automatically identified locations experiencing significant crime increases and empowered both headquarters and field analysts with granular threat intelligence.
For this global management consultancy with over 280,000 employees spread across 75+ regional offices, maintaining consistent security standards worldwide presented a significant challenge. Their lean security team—consisting of a Director of Security, a Global Security Operations Center (GSOC), and a security analyst—was tasked with evaluating every regional office monthly to ensure appropriate security measures were in place.
However, the sheer volume of locations made prioritization nearly impossible. The team spent 100% of their capacity on manual tasks: collecting crime data from disparate sources, calculating risk scores, and allocating resources based on threat profiles. This left no bandwidth for strategic requests from executive leadership or business stakeholders who needed support for:
Their existing process relied on an in-house business intelligence tool that required constant maintenance and struggled with data accuracy issues. The result was a security team perpetually in reactive mode, unable to serve as strategic partners to the business.
The security team implemented Base Operations' platform, focusing initially on the My Locations Dashboard to gain a macro-level view of their entire physical asset footprint. This implementation provided:
The Director of Security also provided platform access to field intelligence analysts within the GSOC team, empowering them to conduct on-the-ground assessments with consistent, data-driven intelligence.
Within just three months of implementation, the transformation was measurable and significant.
The security team achieved a 35% efficiency improvement in their core responsibilities—evaluating and ranking locations based on threat levels. Tasks that previously consumed their entire capacity now required significantly less time, creating bandwidth for strategic initiatives.
With their newfound capacity, the team doubled the number of new site evaluations they conducted for the real estate division. This directly supported the company's expansion strategy by providing data-driven security insights earlier in the site selection process.
The GSOC team's usage of the platform increased substantially, driven by internal advocacy from the Director of Security. Field analysts now provided more accurate and granular situational awareness for event safety protocols and executive protection, elevating the quality of their deliverables.
Perhaps most importantly, the security team's enhanced capabilities and strategic contributions led to increased budget allocation—a rare achievement for corporate security departments often viewed as cost centers. This additional funding enabled further investment in tactical and strategic intelligence capabilities directly aligned with corporate objectives.
The platform's success extended beyond the security team when customer-facing consultants recognized its potential value for clients. This internal champion advocacy led to engagement with new business lines, creating incremental revenue opportunities by incorporating security intelligence into client solutions.
Looking ahead, the consultancy plans to further integrate Base Operations into their workflows:
By transforming from reactive to proactive security operations, this global consultancy has not only enhanced protection for their people and assets but also positioned their security function as a strategic business enabler.
A major discount retailer with 16,000+ locations transformed their security approach by leveraging local threat data to identify patterns, optimize resource deployment, and reduce incidents at high-risk locations.